Online & Telephone Banking

Online Banking

Almost everything we need to accomplish is available at our fingertips these days. You may add accessing your money, anywhere, anytime to that list through our free 24/7 NetTeller online banking with Ipay Bill Pay and eDocument services. With this easy to use, highly secure account access system, you can:

  • Check balances, make transfers, pay bills, and more around-the-clock, anywhere with internet access 
  • View transaction history
  • Receive past account statements the instant you need them 
  • Access anytime, anywhere with internet access
  • Transfer funds between accounts
  • View images of cleared checks
  • Download account information into spreadsheets or financial programs
  • High level of security
  • Easy to use

Enroll Now for NetTeller Online Banking


Online Billpay

Eliminate the need to write checks or buy stamps when making payments. FREE online Bill Pay is included with any FSCU checking account. Accessible 24/7 through NetTeller online banking and our mobile app, setting up payments is a snap. You may send money directly to people you need to pay, build unique personal "payee lists", schedule recurring or one-time payments, and more.

  • Have funds credited faster
  • Make one-time and recurring payments
  • Set up advance payments
  • View payment history
  • Schedule e-Notifications to let you know when payments are due or a bill has been paid


eStatements and eDocuments

Access your statements and important FSCU notices instantly and securely through online or mobile banking. Eliminate time spent searching for past statements and important notices by using our system. You may also eliminate a paper trail of account information which will give you added security.

  • View check images and notices of important information
  • Receive monthly statements sooner
  • Securely receive important tax documents and notices
  • Green alternative to paper statements
  • Eliminate paper storage hassles
  • Easily download and save or print for permanent storage
  • Up to 24-months of previous statement access
  • Enroll in eDocuments through online or mobile banking by clicking on the eDocuments tab


Pay your Family Savings Loan Payment from Another Financial Institution

By check, credit card or debit card, you can now use the Web Payments Center on the Family Savings website to quickly and securely make your loan payments using funds from another financial institution(checking or savings account, debit card, or credit card). There is a $5.00 convenience fee per transaction. If you would like to avoid future $5 fees for the same payment each month, set up a recurring payment schedule. This will allow your payment to post each month automatically. Visit the Web Payments Center to begin.

*Note: If you are using your Family Savings checking or savings account , please log in to NetTeller or the FSCU mobile app to pay your payment at no cost.


Telephone Banking

Family Savings' Direct Information Access Line (DIAL Connection) is available 24/7 from any mobile or landline phone. By calling our audio response system at 800-200-FSCU (800-200-3728), you will be able to gain account information quickly and securely.

  • Transfer funds between savings and checking
  • Find out current dividend rates
  • Access current balances
  • Make loan payments
  • Request check withdrawals to be mailed to your home
  • Find out about check clearings and deposit postings
Important Notice: Telephone Banking Update

We are excited to announce that our Telephone Banking system is undergoing an upgrade. This update is designed to enhance your banking experience and provide improved security features.

What You Need to Know:

  • Mandatory Passcode Update: All users will be required to update their passcode from a 4-digit to a 6-digit number when logging in for the first time.
  • Enhanced options and streamlined navigation will make managing your accounts even easier.

We appreciate your patience as we work to bring you these improvements. If you have any questions or need assistance, please contact us at 888-311-3728.

Thank you for being a valued member of Family Savings Credit Union!